Privacy Policy

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any information that can be used to identify you personally. Detailed information on data protection can be found in this Privacy Policy.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. The operator's contact details can be found in the section "Information about the Data Controller" in this Privacy Policy.

How do we collect your data?

Some data is collected when you provide it to us. This may include data entered into a contact form.

Other data is collected automatically or after your consent when you visit the website through our IT systems. This mainly includes technical data such as your internet browser, operating system, or the time of the page request. This data is collected automatically as soon as you access this website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data may be used to analyze user behavior. If contracts can be concluded or initiated through the website, the transmitted data will also be processed for quotations, orders, or other business inquiries.

What rights do you have regarding your data?

You have the right at any time to obtain information free of charge about the origin, recipients, and purpose of your stored personal data. You also have the right to request correction or deletion of this data.

If you have given consent for data processing, you may revoke this consent at any time with effect for the future. Under certain circumstances, you also have the right to request restriction of processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You may contact us at any time regarding these matters or any other questions relating to data protection.

Analytics and Third-Party Tools

When visiting this website, your browsing behavior may be statistically analyzed. This is mainly done using analytics programs.

Detailed information about these analytics programs can be found in this Privacy Policy.

 

2. Hosting

We host the content of our website with the following provider:

Webador B.V.
Torenallee 20
5617 BC Eindhoven
The Netherlands

Further information can be found in Webador's Privacy Policy:

https://www.webador.com/privacy

The use of Webador is based on Article 6(1)(f) GDPR. We have a legitimate interest in ensuring the reliable presentation of our website.


3. General Information and Mandatory Information

Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this Privacy Policy.

When you use this website, various personal data are collected. Personal data is information that can identify you personally.

Please note that data transmission over the internet (for example, communication by email) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information about the Data Controller

The controller responsible for data processing on this website is:

Josip Vukmanic
Ulica
HR-52440 Poreč
Croatia

Phone: +385
Email: info@croamototours.de

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data.

Data Retention

Unless a more specific storage period is stated in this Privacy Policy, your personal data will remain with us until the purpose for processing no longer applies.

If you submit a legitimate request for deletion or revoke your consent, your data will be deleted unless we have other legally permitted reasons for storing it.

Legal Basis for Processing

Where you have given consent, your personal data is processed on the basis of Article 6(1)(a) GDPR.

If processing is necessary for the performance of a contract or pre-contractual measures, it is based on Article 6(1)(b) GDPR.

Where required by law, processing is based on Article 6(1)(c) GDPR.

Processing may also be based on our legitimate interest under Article 6(1)(f) GDPR.

Recipients of Personal Data

As part of our business operations, we cooperate with external service providers. Personal data is only transferred where necessary for contract fulfillment, required by law, justified by legitimate interests, or otherwise legally permitted.

Withdrawal of Consent

Many data processing operations are only possible with your consent. You may withdraw your consent at any time. The legality of data processing carried out before the withdrawal remains unaffected.

Right to Object Under Article 21 GDPR

If your personal data is processed based on Article 6(1)(e) or (f) GDPR, you have the right to object at any time for reasons arising from your particular situation.

If your personal data is processed for direct marketing purposes, you have the right to object at any time to such processing.

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data violates the GDPR.

Right to Data Portability

You have the right to receive personal data that we process on the basis of your consent or a contract in a commonly used, machine-readable format.

Right of Access, Rectification, and Erasure

You have the right at any time to obtain information about your stored personal data, its origin, recipients, purpose of processing, and to request correction or deletion.

Right to Restriction of Processing

You may request restriction of processing of your personal data in the following cases:

  • If you contest the accuracy of your personal data.
  • If processing is unlawful and you oppose deletion.
  • If we no longer need the data, but you require it for legal claims.
  • If you have objected under Article 21 GDPR and verification is pending.

SSL/TLS Encryption

For security reasons and to protect the transmission of confidential information, this website uses SSL/TLS encryption.


4. Data Collection on This Website

Cookies

Our website uses cookies. Cookies are small data packages that do not cause damage to your device.

Cookies may be temporary (session cookies) or permanent (persistent cookies).

Cookies are used for technical functionality, website optimization, and, where applicable, analysis and advertising purposes.

You can configure your browser to inform you about cookies, allow them only in individual cases, or block them entirely.

Cookie Consent Management

Our website uses Webador's consent technology to obtain and document your consent for the use of cookies and similar technologies.

Server Log Files

The hosting provider automatically collects and stores information in server log files, including:

  • Browser type and version
  • Operating system
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data are not merged with other data sources.

Contact Form

If you submit inquiries through the contact form, the information provided, including your contact details, will be stored for the purpose of processing your request and any follow-up questions.

We do not share this data without your consent.

Contact by Email or Telephone

If you contact us by email or telephone, your inquiry and related personal data will be stored and processed for the purpose of handling your request.

We do not share this information without your consent.

Registration on This Website

You may register on this website to use additional features.

The data entered during registration will only be used for the purpose of providing the registered services.

 

5. Analytics and Advertising

This website may use the following services:

  • Google Tag Manager
  • Google Analytics (with IP anonymization enabled)
  • Google Conversion Tracking
  • Meta Pixel (Facebook Pixel)

These services help us analyze website traffic, measure advertising effectiveness, and optimize our online presence.

Where required by law, these services are used only with your consent pursuant to Article 6(1)(a) GDPR.


7. Plugins and Tools

YouTube with Enhanced Privacy Mode

This website embeds videos from YouTube.

Enhanced Privacy Mode is enabled, which means that YouTube does not store information about visitors unless they play a video.

Further information is available in Google's Privacy Policy:

https://policies.google.com/privacy


8. eCommerce and Payment Services

Customer and Contract Data

We collect, process, and use personal customer and contract data insofar as necessary to establish, manage, or modify contractual relationships.

Orders and Services

When you order services from us, personal data remains exclusively with CroaMotoTours unless disclosure is necessary for contractual fulfillment.

Personal data is only transferred to third parties if required for payment processing or fulfillment of contractual obligations.

No data will be disclosed for advertising purposes without your explicit consent.